Returns & Exchanges

At New York Blackboard, we stand behind the quality of our handcrafted boards and want you to be completely satisfied with your purchase. If your item isn't the perfect fit for your home or office, you can return it within 30 days of delivery for a refund or exchange.

1

Initiate Your Request

Contact our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Carefully pack your blackboard in its original shipping materials to ensure it remains protected during transit; items must be in new, unused condition.

3

Ship the Item

Affix the provided return label or use your preferred carrier to send the package back to our New Jersey manufacturing facility.

4

Receive Your Refund

Once our team inspects the returned item, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing