Frequently Asked Questions

Everything you need to know about our premium boards and displays.

What materials are used in New York Blackboard products?

We use high-grade materials including natural slate, porcelain-on-steel, and premium cork to ensure durability and a professional finish for both residential and commercial use.

Do you offer custom sizes for blackboards and whiteboards?

Yes, we specialize in custom-cut boards. Please contact our customer service team with your specific dimensions for a personalized quote.

How long does shipping take for large items?

Standard orders typically ship within 3-5 business days. Large or freight-required items may take 7-10 business days depending on your location within the United States.

What is your return policy?

We accept returns on stock items within 30 days of delivery. Please note that custom-sized boards are non-returnable unless they arrive damaged or defective.

Can your boards be mounted on any wall surface?

Our products come with heavy-duty mounting hardware suitable for drywall, wood, and masonry. We recommend following the included instructions for a secure installation.

How should I clean and maintain my blackboard?

For best results, use a damp microfiber cloth or a dedicated felt eraser. Avoid using abrasive chemicals which can strip the surface finish over time.